Veyra Terms of Service
Last Updated: September 1, 2025
1. Introduction
These Terms of Service (“Terms”) govern your access to and use of the Veyra mobile application and related services (collectively, the “Services”). Veyra provides an online marketplace for underground brands and independent designers to sell their clothing, together with social features that allow users to create profiles, follow other accounts, share posts, and curate wishlists. By accessing or using our Services, you agree to be legally bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.
2. Eligibility and Accounts
You must be at least thirteen (13) years old to use the Services, and you represent that you have the legal capacity to enter into a binding agreement. If you are under the age of majority in your province or territory, you must obtain consent from a parent or guardian to use the Services. To access certain features, you must create an account and provide accurate, current, and complete information. You are responsible for safeguarding your login credentials and for all activities carried out under your account. Veyra reserves the right to suspend or terminate any account if we believe the information provided is inaccurate or if you violate these Terms.
3. Marketplace Transactions
All storefronts on Veyra are operated by independent vendors who link their Shopify accounts to the platform. Purchases are processed securely through Stripe. By completing a transaction, you authorize Stripe to charge your designated payment method. Vendors, not Veyra, are responsible for the sale, shipping, returns, and warranties of products. All sales are considered final unless the vendor expressly provides a return policy. Veyra does not control or guarantee product descriptions, quality, or availability, and we are not liable for disputes between buyers and sellers. However, we may, at our discretion, provide support to help facilitate resolution.
4. User Content and Community Guidelines
Veyra includes a social media component where users may post photos, comments, or other content (“User Content”). You retain ownership of your User Content, but you grant Veyra a worldwide, royalty-free, non-exclusive license to use, reproduce, and display such content within the Services and in promotional material. You are solely responsible for ensuring that your User Content complies with applicable laws and does not infringe on third-party rights. Prohibited conduct includes harassment, threats, impersonation, spreading malicious code, or otherwise disrupting the Services. We reserve the right to remove any content that violates these Terms or community standards.
5. Intellectual Property
All Veyra trademarks, logos, designs, text, and platform features are owned by Veyra or its licensors and are protected by Canadian intellectual property laws. You may use the Services solely for personal, non-commercial purposes. Any unauthorized reproduction, distribution, or commercial exploitation of the platform’s content is strictly prohibited.
6. Platform Availability
Veyra strives to provide continuous and reliable access to the Services but cannot guarantee uninterrupted operation. Downtime may occur due to maintenance, technical issues, or outages with third-party providers such as Shopify or Stripe. To the extent permitted by law, Veyra will not be liable for any loss arising from service interruptions.
7. Termination
Veyra may suspend or terminate your access to the Services at any time if you breach these Terms or engage in unlawful or harmful activity. You may also delete your account at any time through the app settings. Termination does not affect any rights or obligations that have accrued prior to the termination date.
8. Modifications to Terms
We may update these Terms periodically. Where required by law, we will notify you of significant changes via in-app notice or email. Continued use of the Services following notice of changes constitutes your acceptance of the revised Terms.
9. Disclaimer and Limitation of Liability
To the fullest extent permitted by law, the Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. Veyra does not guarantee that the Services will be error-free, secure, or uninterrupted. Veyra disclaims liability for any indirect, incidental, or consequential damages arising from your use of the Services, including disputes between buyers and sellers. In no event shall Veyra’s aggregate liability exceed the amount you paid, if any, for use of the Services in the six months preceding the claim.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Ontario and the federal laws of Canada applicable therein. Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario.
11. Contact Us
If you have any questions about these Terms, please contact us at: support@veyraapp.com